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Privacy Policy

Effective Date: May 2, 2025

Dental Creations, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website at https://www.dentalcreationsinc.com.

1. Information We Collect
We may collect the following categories of personal information:

Contact Information: Name, email address, phone number, mailing address

Professional Information: Practice or clinic name, license numbers, prescription details

Form Submissions: Data you provide when submitting lab requests, prescriptions, or service inquiries

Technical Information: IP address, browser type, and browsing behavior via cookies and analytics tools

Communication Records: Information you provide in contact forms, appointment bookings, or CRM-tracked conversations

2. How We Use Your Information
We use your information to:

Process lab requests and respond to prescriptions

Communicate with you regarding services and support

Maintain internal records via our CRM

Analyze website performance through Google Analytics

Improve our website, services, and user experience

Send occasional newsletters or marketing communications (if opted in)

3. Use of Cookies and Analytics
We use cookies and similar technologies to:

Track website usage and performance (e.g., Google Analytics)

Remember user preferences

Support appointment booking and form interactions

You can manage your cookie preferences through your browser settings.

4. Third-Party Services
We may share your information with trusted service providers, such as:

Wix and its booking/form plugins

CRM platforms that help us manage communication

Analytics and hosting providers

All third parties are required to safeguard your data and use it only for the services we authorize.

5. Healthcare-Related Data
While Dental Creations, Inc. does not fall under HIPAA as a covered entity, we treat health-related information submitted through prescriptions and lab forms with a high standard of care and confidentiality. We do not store, share, or transmit this information beyond what is required to fulfill professional dental services.

6. Your Choices and Rights
You may:

Request access to or correction of your information

Opt out of any marketing communications at any time

Request deletion of your personal data where applicable

To exercise these rights, email us at ron@dentalcreations.net.

7. Data Security
We implement industry-standard safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Children’s Privacy
Our site is not intended for children under 13, and we do not knowingly collect data from minors.

9. Changes to This Policy
We may update this Privacy Policy as needed. Changes will be posted with a revised effective date.

10. Contact Us
Dental Creations, Inc.
445 Park Avenue
Revere, MA 02151
(781) 853-0777
ron@dentalcreations.net

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